Bad New Message

Bad New Message

 

 

Thank you for your letter reporting the attempted stealing from your account. City Gate Bankers are familiar with such cases of theft and that is why we are keeping keen check-ups on our mutual clients like you. We still want to continue doing business with you through maximizing the security of yours assets. We are vey happy to get your report and work on it promptly.

Our security features in the equipment indicates all that happened in the course of the transaction process; this will enable all of us to understand the underlying cause of your discomfort. Our team on the ground has accessed the situation and handed over a report that will be made available for you to access within your comfort. We are very sorry for the inconveniency caused by the attempted fraud.

As our team was doing their investigation and checking on the transactions, we realized that the fault was not on the machines that your store uses. Our team did not find anything wrong with the machine or nay misfortune of nay kind. This may not mean that you are wrong in your claims; we are willing to work with you further in improving the efficiency of the machine you are using. Equipments sometimes get mechanical problems, which do not necessarily mean they are malfunctioning. It was just a small portion of confusion which caused the inconvenience.

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