COB’s Sub shop makes delicious submarine sandwiches to order. They are now analyzing their process for potential improvement. The flow of the process is shown below. The manufacturing lead time is provided. A different person is working at each of the steps in the process.
The college wants to figure out the following for a typical 8-hour work day.
Take the order (1 min/order)-> slice the bun (3 min/order)-> add toppings and condiments (4min/order)-> bag the order (2 min/order)
(1) What’s the capacity of the process? (5 points)
(2) If we add another person, where could we add him or her and what is the benefit? (5
(3) Everything else being equal, is there a benefit if we can shift 1 minute from Bun and
Meat to Order Taking? (7.5 points)
(4) Everything else being equal, is there a benefit if we can shift 1 minute from Condiments
to Bagging? (7.5 points).