Discuss the economic costs of keeping customers waiting.Custom

SRV 301 – Week 5 – DQ 1 – Forecasting ***Introduction To Service Management***Scored 100%

My tutorial includes two answers to this DQ and you can use any one of the two.


In no less than 100 words, discuss the economic costs of keeping customers waiting. The number of customers in line at a service organization such as a retail store or bank is likely to vary by the hour of the day and by the day of the month. What are the implications of this for choosing a forecasting model? Make a substantive response to at least two of your classmates’ postings.

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