Question 1.Reflect upon section 10-4 a, b, and c of your text (Guffey & Loewy, 2016, pp. 316-318). Pick (5) important points that you were not aware of prior to this course (1 point each). Remember, to receive full credit, you must use full sentence, correct grammar, citations, and proofreading. Your answer must be logical in relationship to the cited material.
Guffey and Loewy (2016) discuss business etiquette in the 11th chapter of your text. Using (5) concepts from this chapter, numbered 1-5, indicate (5) methods which you examine both in others and in your own professional behavior. Remember that your answer must be in full sentences and logical in relationship to this chapter. Your answer must be proofread, and free from spelling or grammatical error to receive full credit for each answer.
Guffey, M. E., & Loewy, D. (2016). Essentials of business communication. (10th ed.). Boston, MA: Cengage Learning.