What would be the key point to find out if it is ‘feedback’ or not in Systems Theory in management? For example, In the scenario,
‘The Assistant Manager meets with the Manager every day at 2 p.m., and hand delivers each reviewed complaint form to the Manager, and informs the Manager about any complaints that need additional review by the Manager. The rental company’s Manager reviews the complaint form only if the Assistant Manager recommends such a review. This additional review is completed by the Manager by end of the next business day and theManager’s reviews are shared with the Assistant Manager. ‘ is this feedback?